Heyy.ink Privacy Policy

Last Updated: August 12, 2023

Introduction

Welcome to Heyy.ink! This Privacy Policy explains how we collect, use, and protect your personal information. Heyy.ink is a platform that connects your audience to your online content, making it more discoverable and easier to manage. This Privacy Policy applies to individuals and businesses who use our services and interact with our platform.

Information We Collect

We collect different types of information from you, which falls into the following categories:

  1. Information You Provide Voluntarily: When you sign up as a Heyy.ink User, Subscriber, use our services, or interact with our platform, we may ask you for personal information such as your email address, name, username, hashed password, vertical (industry), and marketing preferences. Paid Plan Users provide additional information such as full name, billing email address, billing address, and payment details. Subscribers may provide email addresses or SMS numbers. You might also provide personal information when you respond to surveys or reports.
  2. Information We Collect Automatically: When you use our services, visit our platform, or interact with User Profiles, we collect technical information like your IP address, device type, geographic location, usage data, and browser information. We use this data for analytics and to improve our services.
  3. Information from Third Party Sources: We may receive personal information from third parties, such as service providers, who help us with marketing campaigns, competitions, or providing our services.

How We Use Your Personal Information

We use your personal information for various purposes, including:

  • Providing and improving our services.
  • Customizing content based on your preferences.
  • Customer support and responding to inquiries.
  • Monitoring and improving our platform's performance.
  • Processing payments for Paid Plan Users.
  • Sending promotional materials and offers.
  • Protecting our legal rights and complying with legal obligations.

Legal Basis for Processing

We process your personal information based on your consent, to fulfill contracts, for our legitimate interests, and to comply with legal obligations.

Disclosure of Your Personal Information

We may share your personal information with:

  • Our group companies, service providers, and partners who help us deliver our services.
  • Law enforcement, regulatory authorities, or courts where required by law.
  • Buyers if we sell parts of our business.
  • Social media providers for future social media log-ins.
  • Payment processors for processing payments.

International Transfers

Your personal information may be transferred to and processed in countries outside your own, including the United States. We have appropriate safeguards to ensure your information's protection.

Cookies and Tracking Technology

We use Cookies for collecting and using personal information. More details can be found in our separate Cookie Notice.

Security Measures

We have security measures to protect your personal information from unauthorized access, loss, or alteration. However, no security is foolproof.

Your Rights

You have rights to access, correct, delete, and restrict your personal information. You can also object to processing and withdraw consent. If you're in the EU or the UK, you have additional rights.

Complaints

If you have concerns about our privacy practices, you can contact us. We take privacy seriously and will address your complaints.

Changes to this Privacy Policy

We may update this Privacy Policy as needed. We'll inform you about significant changes. The "last updated" date will reflect changes.

Contact Us

If you have questions or requests about your personal information, you can reach us via email, post, or our Data Request Form. EU and UK residents can also contact our representatives.

Email: support@heyy.ink

Thank you for trusting Heyy.ink with your information!